Policies

Digital downloads

Last updated [publish date]

Delivery

Digital files are delivered by Etsy as soon as your payment clears. You'll find them under Purchases and reviews in your Etsy account, and Etsy also emails you a download link. Nothing physical is shipped.

If a file doesn't work

If a file won't open, is missing something, or doesn't cut or print as described, message me through Etsy and I'll fix it or send a working version. If I can't, you'll get a refund.

Refunds

Because files can't be returned once downloaded, sales of digital items are final, except when a file is faulty as described above.

What you may do with the files

Getting the best results

Check the listing for the required paper size, material thickness or laser bed size before buying. Laser-cut files may need small adjustments for your machine and material; test on scrap first.